Refund policy

Puppops, Inc. Refund Policy

Oh no! We didn’t want to see you here, but we want you and your pet to love our purposeful products. If you are not satisfied with your purchase, please reach out to help@puppops.com or message us directly using our chat within 30 days of purchase so we can make it right. 

Please include your order number (if purchased online) or retail information in your first message to expedite the process.

Thank you for your continued support,

Chef Justine Kelly

CEO, Puppops, Inc.